Policies

Privacy Policy

At Eight Percent Coaching, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

Who We Are

Eight Percent Coaching is owned and operated by Kate Edwards.

Website: https://www.eightpercentcoaching.com

Email: hello@eightpercentcoaching.com

Information We Collect

We may collect personal information that you choose to provide, including:

  • Your name

  • Your email address

  • Any information you include when contacting us through our website or by email

We may also collect limited technical information automatically, such as your IP address and browser type, where necessary for the operation and security of our website.


How We Collect Information

We collect information when you:

  • Complete a contact form

  • Contact us by email

  • Browse our website

  • Interact with embedded content, such as YouTube videos

Why We Collect Your Information

We use your information to:

  • Respond to enquiries

  • Communicate with you about our coaching services

  • Improve our website and user experience

  • Maintain the security and functionality of our website

  • Comply with legal obligations

If we introduce a newsletter or email updates in the future, we will only send marketing communications where you have given your explicit consent.

Email Communications

If you choose to subscribe to our newsletter or updates in the future, your name and email address may be processed using Mailchimp, an email marketing service.

You may unsubscribe at any time using the unsubscribe link included in every email or by contacting us directly at hello@eightpercentcoaching.com.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information using one or more of the following lawful bases:

  • Your consent

  • Our legitimate interests

  • Performance of a contract

  • Compliance with legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only where necessary to operate our website or comply with legal obligations. This may include:

  • Squarespace, which hosts our website

  • YouTube, where embedded videos are displayed

  • Mailchimp, if you choose to subscribe to our mailing list in the future

Each provider processes information in accordance with its own privacy policy.

International Transfers

Some of the services we use may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.

Data Retention

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to processing in certain circumstances

  • Withdraw your consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit the ICO website at https://ico.org.uk.

Cookies

Our website uses cookies that are necessary for the website to function correctly.

We also embed videos from YouTube. If you view or interact with these videos, YouTube may collect information about your interaction and place cookies on your device in accordance with Google's Privacy Policy.

Please refer to our separate Cookie Policy for further information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal obligations.

Any updates will be published on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Kate Edwards

Eight Percent Coaching

Email: hello@eightpercentcoaching.com

Website: https://www.eightpercentcoaching.com


How can I contact you?

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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.