Policies
Privacy Policy
At Eight Percent Coaching, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
Who We Are
Eight Percent Coaching is owned and operated by Kate Edwards.
Website: https://www.eightpercentcoaching.com
Email: hello@eightpercentcoaching.com
Information We Collect
We may collect personal information that you choose to provide, including:
Your name
Your email address
Any information you include when contacting us through our website or by email
We may also collect limited technical information automatically, such as your IP address and browser type, where necessary for the operation and security of our website.
How We Collect Information
We collect information when you:
Complete a contact form
Contact us by email
Browse our website
Interact with embedded content, such as YouTube videos
Why We Collect Your Information
We use your information to:
Respond to enquiries
Communicate with you about our coaching services
Improve our website and user experience
Maintain the security and functionality of our website
Comply with legal obligations
If we introduce a newsletter or email updates in the future, we will only send marketing communications where you have given your explicit consent.
Email Communications
If you choose to subscribe to our newsletter or updates in the future, your name and email address may be processed using Mailchimp, an email marketing service.
You may unsubscribe at any time using the unsubscribe link included in every email or by contacting us directly at hello@eightpercentcoaching.com.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal information using one or more of the following lawful bases:
Your consent
Our legitimate interests
Performance of a contract
Compliance with legal obligations
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only where necessary to operate our website or comply with legal obligations. This may include:
Squarespace, which hosts our website
YouTube, where embedded videos are displayed
Mailchimp, if you choose to subscribe to our mailing list in the future
Each provider processes information in accordance with its own privacy policy.
International Transfers
Some of the services we use may process data outside the United Kingdom.
Where this occurs, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.
Data Retention
We keep personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Under UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to processing in certain circumstances
Withdraw your consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)
For more information, visit the ICO website at https://ico.org.uk.
Cookies
Our website uses cookies that are necessary for the website to function correctly.
We also embed videos from YouTube. If you view or interact with these videos, YouTube may collect information about your interaction and place cookies on your device in accordance with Google's Privacy Policy.
Please refer to our separate Cookie Policy for further information.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal obligations.
Any updates will be published on this page with a revised effective date.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Kate Edwards
Eight Percent Coaching
Email: hello@eightpercentcoaching.com
Website: https://www.eightpercentcoaching.com
How can I contact you?
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.